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<p class="MsoNormal">Hi,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hoping this might be straightforward to fix …<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><u>Issue<o:p></o:p></u></p>
<p class="MsoNormal">I’m using CUPS on Solaris 10 branded zone.<o:p></o:p></p>
<p class="MsoNormal">I’ve sent a print request to a CUPS printer.<o:p></o:p></p>
<p class="MsoNormal">The request ‘hangs’ on the Solaris server<o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"># lpstat -o 38214L<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">38214L-80 root 1024 22 June 2017 17:06:53 BST<o:p></o:p></span></p>
<p class="MsoNormal">When I look in CUPS admin the printer state is …<o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Processing since date-time “The printer is busy”<o:p></o:p></span></p>
<p class="MsoNormal">Clearly the printer is telling me to ‘wait a while cos I’m preoccupied with something’<o:p></o:p></p>
<p class="MsoNormal">But I can’t find any evidence to say the printer is actually busy.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><u>CUPS Printer setup<o:p></o:p></u></p>
<p class="MsoNormal">Name: 38214L<o:p></o:p></p>
<p class="MsoNormal">Driver: Local Raw Printer<o:p></o:p></p>
<p class="MsoNormal">Connection: http://<remote-server>/38214L<o:p></o:p></p>
<p class="MsoNormal"><remote-server> is Windows 2012 R2 server and has printer 38214L installed as a local printer<o:p></o:p></p>
<p class="MsoNormal"><remote-server> appears in /etc/hosts on the Solaris 10 server where CUPS is installed, and is pingable from here<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><u>Recent changes<o:p></o:p></u></p>
<p class="MsoNormal">Originally <remote-server> in the above setup was another Solaris 10 server.<o:p></o:p></p>
<p class="MsoNormal">Printing worked fine.<o:p></o:p></p>
<p class="MsoNormal">Recently I changed the <remote-server>. It is now a Windows 2012 R2 server.<o:p></o:p></p>
<p class="MsoNormal">It is only since this change that the ‘printer busy’ state has occurred.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Any ideas on how to fix would be greatly appreciated.<o:p></o:p></p>
<p class="MsoNormal">Cheers<o:p></o:p></p>
<p class="MsoNormal">Keith<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#1F497D">Keith Fishwick</span></b><span style="font-family:"Arial","sans-serif";color:#1F497D"><br>
</span><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#1F497D">Finance, Infrastructure and Transformation Directorate<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#1F497D">Integrated Business Centre</span></b><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#1F497D">ICT</span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#1F497D">Hull City Council<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#1F497D">Maritime Buildings<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#1F497D">Alfred Gelder Street, HULL, HU1 2AA<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#1F497D">Tel: +44 1482 614519<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#1F497D">Email:
<a href="mailto:keith.fishwick@hullcc.gov.uk">mailto:keith.fishwick@hullcc.gov.uk</a><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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