[csw-users] Speed issues with perl

[Jan Dreyer]

Hi everyone.

We are just trying to update our otrs (see otrs.org), which has been 
located on a Solaris 7. Ther we had Xampp, which served good a long time.
Now the service should move to a new Solaris 10 installation (non-global 
zone), which is provided with Blastwave packages (mainly because of the 
simplicity in installing; a big "thumps up" for your project).

We encounter a big problem though: The new otrs is much slower than it's 
predecessor. We tried to copy the old otrs to the new server and had the 
same issues.
It came to our mind that perl may be the one who pulls the brake. And 
indeed:

-- old perl: --
root at ersa[bin/cgi-bin]>>truss /opt/xampp/bin/perl index.pl 2>&1 | grep 
llseek|wc
      139     695    5370
-----

-- CSW perl: --
root at ersa[bin/cgi-bin]>>truss /opt/csw/bin/perl index.pl 2>&1 | grep 
llseek|wc
     9037   45185  303552
-----

So it seems that perl makes by factor 10 more llseek's on the 
filesystem. Analogical it needs around 10 times the duration of the old 
perl.
And more observation brought, that it is eventually a general perl 
problem. The actual Xampp also is sloooooow :-(

And now my question:
Is someone here who uses otrs with an actual perl under SPARC Solaris? 
If yes: how is your performance
To all: We assume that a module is the "bad guy". Any idea, which and 
how to solve this?

Thanks for your answers
Jan Dreyer