CUPS printer 'busy'

[Fishwick Keith]

Hi,

Hoping this might be straightforward to fix ...

Issue
I'm using CUPS on Solaris 10 branded zone.
I've sent a print request to a CUPS printer.
The request 'hangs' on the Solaris server
# lpstat -o 38214L
38214L-80               root              1024   22 June 2017 17:06:53 BST
When I look in CUPS admin the printer state is ...
Processing since date-time "The printer is busy"
Clearly the printer is telling me to 'wait a while cos I'm preoccupied with something'
But I can't find any evidence to say the printer is actually busy.

CUPS Printer setup
Name:                  38214L
Driver:                  Local Raw Printer
Connection:       http://<remote-server>/38214L
<remote-server> is Windows 2012 R2 server and has printer 38214L installed as a local printer
<remote-server> appears in /etc/hosts on the Solaris 10 server where CUPS is installed, and is pingable from here

Recent changes
Originally <remote-server> in the above setup was another Solaris 10 server.
Printing worked fine.
Recently I changed the <remote-server>. It is now a Windows 2012 R2 server.
It is only since this change that the 'printer busy' state has occurred.


Any ideas on how to fix would be greatly appreciated.
Cheers
Keith

Keith Fishwick
Finance, Infrastructure and Transformation Directorate

Integrated Business Centre
ICT
Hull City Council
Maritime Buildings
Alfred Gelder Street, HULL, HU1 2AA

Tel: +44 1482 614519
Email: mailto:keith.fishwick at hullcc.gov.uk

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